Across the country, more and more shoppers are embracing new retail habits that reduce packaging, and refill stations are gaining real momentum. If the idea’s new to you, no worries – you’ll likely be hooked once you see how simple and effective it can be! Here's a quick introduction and how you can easily introduce refill options into your shop with our simple starters.
What is a Refill Station?
A refill station allows your customers to top up their favourite bath and body products using reusable containers. It’s a simple, sustainable concept that supports reducing packaging waste while offering a modern, low-maintenance retail experience. Shoppers bring their own bottles (or buy one from your shop) and refill as needed — a small change with a meaningful impact.
Why is This Trend Growing in 2025?
Refill culture began gaining traction around 2020 through zero-waste shops and local initiatives. By 2023, larger retailers and wellness boutiques began offering refills as part of their in-store experience. Now, in 2025, it has evolved into a widely adopted and consumer-driven trend.
The reason? Refill stations combine eco-awareness with economic value. Customers can reduce plastic usage and packaging waste, while retailers attract conscious shoppers and repeat visits.
Create an attractive and eco-conscious feature in your shop with this ready-to-go Aromatherapy Refill Station. Perfect for zero-waste or natural lifestyle stores, this wooden stand includes a complete setup of 5L jugs filled with rich body lotions and revitalising body washes – all crafted with pure essential oils and skin-loving natural ingredients.
This refill station also comes with a wooden shelf display, designed to hold the jugs and glass pump bottles in an organised, customer-friendly way. You are also getting 330ml glass bottles with pumps and 30 pieces of bamboo & linen bath pads.
All products are fairly traded and made with consideration for both people and planet.
This ready-to-use set is designed for shops looking to introduce or expand sustainable and refill-friendly product ranges. It includes a wooden display stand and a selection of UK-made body wash gels and matching body lotions in popular, modern fragrances.
Each product is crafted with high-quality fragrance oils, giving a long-lasting scent and a luxurious feel – ideal for customers who prefer rich, familiar scents in their everyday routines.
The station includes five 5L Hand & Body Wash Gels and six 5L Hand & Body Lotions in matching fragrances: Coconut & Lemon, Raspberry & Pomegranate, Blackberry & Almond, Ginger & Orange, Mango & Lime, Sandalwood Silk.
It is supplied with a wooden shelving unit that neatly accommodates both the 5L jugs and glass pump bottles, making the setup tidy and shopper-friendly. It also includes 330ml glass bottles with pumps, along with 30 bamboo and linen bath pads.
Are the 5L jugs refillable or returnable?
The 5L jugs are designed for single-use only and cannot be refilled by us. However, they represent a significant packaging reduction compared to using multiple smaller bottles.
Can I sell the empty glass bottles in my shop?
Yes, absolutely. Many retailers choose to sell the bottles with a small margin or offer them as a loyalty incentive. The clean glass design works well for custom branding too.
Do I need special equipment to run a refill station?
Not at all. The jugs come with simple pump tops or caps that make it easy to refill bottles by hand. No electric or plumbing setup needed.
Is this safe for hygiene standards?
Yes, if used properly. We recommend you sanitise refill surfaces regularly and encourage customers to clean their bottles before each refill. Our products come with proper ingredient labelling and batch numbers and CPNP numbers.